Best Western Premier Chateau Granville Hotel & Suites & Conference Centre

I am at a loss for words to describe how wonderfully kind, helpful, and understanding Bruce (manager) and Artem (front desk) were. We encountered some problems that required us to make changes in our booking and they helped us sort it out without any hassle or issues. These 2 people were made to be in the hotel business and the property is very fortunate to have them as employees. Other staff were equally amazing such as Aivee at front desk and the concierge.

Love the comfort of the double bed. The blinds are awesome to block the windows and noise outside. Place is super clean. Heating is so easy to adjust. Location was fantastic. Close to 2 great cafes and close to robson street. Would go back again! Thank you! Great price especially off season.

Its an older building thats had some renos and upgrades over the years. The pull out sofa bed was the usual horribleness ya expect in hotels, totally uncomfortable. The price is good for an older Vancouver hotel, the location was good for our needs. The hotel restaurant breakfast was good. The staff were also accomodating and polite. This hotel met our budget oriented needs, and was perfectly comfortable for the money we paid.

The room was very clean and a nice size - had a suite with 2 double beds. Bonus having a microwave and fridge. The location was a bit sketchy but it is centered in the downtown core. Had no issues walking around and lots of places to eat nearby.

I enjoyed the king size bed, private balcony and coffee machine. Everything was very clean and the staff was very helpful. The underground parking was especially wonderful to keep my car off the streets. The staff were helpful and knowledgable and very kind. I much enjoyed how close to everything the hotel is and how easy it was to pop back to the room quickly.